Trust & Security

Built on trust, secured by design.

Estikar Shifts protects caregivers, employers, and the people they serve with verification, encryption, secure payments, and ongoing monitoring.

For caregivers

Free to join. Guided through verification, step by step.

Join free, complete your background check securely through our trusted verification partner, and get approved to start receiving shift opportunities. Caregivers never have to arrange screening on their own. Profile setup, background check, approval status, and shift matching all live in one place.

Identity verification

Every account is identity-verified before going live on the platform.

Background checks

Caregivers complete background checks with periodic re-screening.

Credential verification

Certifications and licenses are validated and tracked for expiration.

Encryption everywhere

Data is encrypted in transit (TLS) and at rest. Role-based access controls limit who can see what.

Secure payments

Payouts and subscriptions run through Stripe — a PCI-DSS Level 1 certified processor. Card data never touches our servers.

Funds held until verified

Employer payments are held securely when a shift is booked and released to the caregiver only after the shift is completed and verified — protecting both sides.

Transparent dispute support

Either party can open a dispute from any shift. Funds stay held while our team reviews the timeline and audit trail before any payout or refund is finalized.

Account protection

Optional two-factor authentication, session controls, and email alerts on sensitive actions.

Audit logs

Sensitive actions — payouts, shift completion, disputes — are logged and reviewable.

Responsible disclosure

Found something? Email support@estikarshifts.com and we'll triage promptly.

Have payment or trust questions?

See exactly when funds are charged, when caregivers get paid, how shifts are verified, and how disputes are handled.

Read the payment security FAQ

HIPAA-aware workflows

Estikar Shifts is designed to minimize collection and exposure of protected health information. Shift descriptions, client identifiers, and care notes are scoped to the people who need them. Contact us to discuss BAA arrangements for enterprise customers.